- Shipping & Returns Policy
WE HAND PRINT & HAND FINISH EACH PIECE TO ORDER. PLEASE ALLOW 1 -2 WEEKS (5-10 BUSINESS DAYS) FOR PRODUCING. ONCE SHIPPED, AVERAGE TIME FOR USPS DELIVERY IS 2-3 BUSINESS DAYS VIA 1st CLASS/PRIORITY MAIL
You may return a new, unused items within 15 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.